Tuesday, August 14, 2007

Nokia advisory for replacement of BL-5C Battery

Nokia has released advisory that identified in very rare cases Nokia-branded BL-5C battery manufactured by Matsushita Battery Industrial Co. Ltd. of Japan between December 2005 and November 2006 could potentially experience over heating initiated by a short circuit while charging, causing the battery to dislodge. Nokia is working closely with relevant local authorities to investigate this situation.

This advisory applies only to the 46 million batteries manufactured by Matsushita between December 2005 and November 2006. There have been approximately 100 incidents of over heating reported globally. No serious injuries or property damage have been reported.

While the occurrence in the BL-5C batteries produced by Matsushita in the time-period specified is very rare, for consumers wishing to do so, Nokia and Matsushita offer to replace any BL-5C battery subject to this product advisory.

A list of Nokia products that include the BL-5C battery is available here.

This is how you can verify your battery and ask for replacement. Remember this replacement is only for BL-5C model.


Now remove the battery and check the 26-character identification number from the back of the battery. Now enter you 26 digit code here at Nokia battery verification Site and you will be advised if your battery may be replaced.

26 digit code

Consumers with replacable batteries should visit the website www.nokia.com/batteryreplacement or contact their local Nokia call center.

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